About the Role
Optimum Patient Care is a not-for-profit, social enterprise, working to improve the diagnosis, treatment and management of chronic diseases. We work with primary care practitioners and specialists to produce high quality patient profiles that facilitate improvements care, especially for those with chronic respiratory conditions.
As a Service Coordinator, you will play a key role in maximising OPC’s impact on quality improvement and research within primary care. You will engage with GP practices, supporting their involvement in quality improvement (QI) programs and clinical research, ensuring efficient communication and coordination throughout.
The role is offered on a hybrid basis (Monday, Wednesday and Friday in the office, Tuesday and Thursday at home) with occasional travel to clinics across the UK. Our offices are based in our central Norwich or Oakington, Cambridge office.
Key Responsibilities:
Recruit and coordinate GP sites and ensure regular communication and professional relationships.
Act as point of contact for our GP sites.
Record information accurately on the relevant platforms.
Support GP sites in extracting data.
Support the implementation of project documentation
Liaise with Project Stakeholders
Essential Experience:
Proficiency with IT systems including Office 365
Excellent written and verbal communication skills.
Strong organisational and time management skills, high attention to detail.
Ability to work proactively, independently, and as part of a team.
The ability to develop strong collaborative relationships with stakeholders.
Enthusiastic and motivated to learn and takes personal responsibility to do so.
Additional desirable experience:
Experience of working in the primary healthcare sector.
Interest or experience in research activities.
Interview process:
Initial informal phone call.
Formal interview via Microsoft Teams or in person (or both).
This is a fantastic opportunity to join a dedicated team working to make a real difference in the care and treatment of patients across the UK. Apply now to be part of an innovative organisation committed to improving healthcare outcomes.